For several hours Monday, Oct. 4, Facebook and its affiliates, including Instagram and WhatsApp, went down for several hours.
Facebook has released the following statement regarding what happened:
"To all the people and businesses around the world who depend on us, we are sorry for the inconvenience caused by today’s outage across our platforms.
"We recognize the frustration and business disruption caused by the lack of access to our services and ad tools and the interruption of advertising campaigns. Our engineering teams have been working as hard as they can to restore access. Our services are now back online and we’re actively working to fully return them to regular operations. For information about the outage, see our Facebook Engineering blog.
"Access to our apps and services, including our ads and business interfaces, have now been fully restored. We can also confirm that ads did not deliver during the time the systems were offline, and advertisers were not and will not be billed for ads during the outage. Ads have now resumed delivery and some advertisers may see accelerated delivery as our services recover from the outage. We encourage advertisers to review your bids and budgets to ensure they accurately reflect your marketing goals.
"We understand the impact outages like these have on the millions of businesses that use our services to find and reach customers. We apologize to all those affected, and we’re working to understand more about what happened today so we can continue to make our infrastructure more resilient.
"Moving forward, we’ll continue to provide updates regarding our business tools on our Facebook for Business status page."
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